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FTP Upload - Connectivity Issues Fixed

Last Updated: 2018-04-17 9:30AM PDT

The FTP Upload issue has been resolved as of April 16, 2018 10AM Pacific time.

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Some customers are experience connection timeout errors or other errors once connected to FTP. AdPerfect is actively investigating this issue.

Please report a ticket with us if you are having any connection issues and be sure to provide the following:

  • log file or screenshot showing the error message
  • host you are connecting to
  • method you are using (computer or script)
  • if using a computer, what browser or FTP client are you using?

If you usually connect to ftp2.adperfect.com, please try connecting to ftp3.adperfect.com; or vice versa. Let us know you have tried this when you submit a support ticket and what the results were.

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