FTP Maintenance Advisory - April 14, 2018 2:00 am PT

On Saturday April 14, 2018 at 2:00 am PT (5:00 am ET), we're performing infrastructure upgrades to AdPerfect. We anticipate this planned outage will take between 2 and 4 hours to perform.

Maintenance work being done:

We're moving our FTP2 and FTP3 services located at and to the Amazon Cloud (AWS). 

Reason for the maintenance:

By migrating our ftp services to AWS, we add nearly unlimited capacity that we can scale up in real-time to meet the growing needs of our customers, and product responsiveness and stability improves with regional redundancies.

Systems affected:

During the maintenance window, ftp services will be unavailable. Advertisers delivering feeds to AdPerfect's FTP2 and FTP3 services (via ftp and sftp) will not be able to connect. Exports that use ftp services will be delayed. 

The urls and all FTP/SFTP accounts will be migrated with the existing credentials so there will be no action required on your part if your systems are set up to auto retry deliveries with one exception: 

* SFTP is SSH based and since the service is changing IPs you will be presented with a warning that the remote host identification has changed. Depending on your configuration this may prevent your client from connecting, i.e. if you have "strict checking" enabled, which is on by default on most systems.


All self-serve products, classifieds marketplace, obituaries, real estate, retail display ads, and the administrative interface will not be affected.

Our commitment to you is to complete the upgrade as fast as possible to minimize the impact to your business and your customers.


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