Create a support ticket

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If you need to send us a support request, you should first sign in to your account before submitting the ticket.

If you don't currently have a support account, no problem. You can still submit a ticket but you will be asked to enter your email address so we can link your request to your account and organization.

To create a support ticket

  1. Log into your support account and click the 'Submit a request' link or button to be directed to the new support request form.
  2. Provide as much detailed information as possible including screenshots of the issue, if possible, before submitting.
  3. If this is the first support ticket you have submitted, you will receive an email with further information on how to login and access your Support Portal account for future incidents.

 

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